Frequently Asked Questions (FAQs)

Q1: What packaging formats do you offer?
We currently offer 3-gallon bulk tubs for food-service and pints for retail freezers.

Q2: What makes your ice cream super-premium?
Betsy’s Ice Cream contains 15% butterfat and has low overrun, resulting in dense, rich, deeply flavorful ice cream.

Q3: What is your delivery area?
Yes. We deliver across the Pittsburgh tri-state area.  If you’re within a 2-hour drive of Pittsburgh, you’re within our delivery area. However, mandatory order quantities vary greatly depending on delivery distance, so please contact us for more details.

Q4: Do you have any dairy-free options?
Yes. We offer a broad selection of sorbets, vegan ice creams, and Italian Ice varieties.

Q5: Do you offer seasonal or limited-time flavors?
Seasonal flavors are available multiple times per year to help you refresh your menu and boost sales.

Q6: What are your minimum order requirements?
While there are no minimum order quantities for pick-up orders, the average minimum order volumes start at $400 for 3-gallon tubs and $200 for pints. We use a customer’s average order volume to compensate for the seasonality inherent in the frozen dessert business.

Q7: What is the ordering process?
A majority of our ice cream is made-to-order to ensure that customers get the freshest ice cream possible. Once a customer decides to join, they are issued an account to our wholesale order page.  The current deadline for submitting orders is 11:00 AM EST every Monday for delivery Thursday or Friday.

Want to know why to go local and choose Betsy’s as your ice cream supplier?  Check out our Complete Guide to Wholesale Ice Cream for Business

Have questions about pricing, allergens, or other anything else?  Contact us!